Buying from 1688 is just the start, and as your sourcing from alibaba, DHS sticks with you long after the sale. Our after-sales support includes handling returns, exchanges, and any supplier issues, ensuring your satisfaction. Our dedicated team responds to queries in under 4 hours, keeping your business running smoothly. With DHS, you’re never left in the lurch.
Our 89% client renewal rate proves we’re in it for the long haul. Whether you need help with a defective product or guidance on future orders, DHS is your partner. We also offer insights to optimize your product line, helping you stay ahead of the competition. Choose DHS as your sourcing from alibaba for support that goes beyond the transaction.
Communication is the glue that holds sourcing together, and as your sourcing from alibaba, DHS makes it stick. Our bilingual team handles all supplier interactions, translating and summarizing key details to keep you informed. No more guessing what suppliers mean—we make it clear.
With real-time updates and a response time of under 4 hours, DHS ensures you’re always in the loop. Our transparent communication builds trust, making your 1688 sourcing experience smooth and stress-free. Let DHS be your sourcing from alibaba and enjoy communication that’s as clear as day.
Q: Why should I use a 1688 purchasing agent instead of sourcing directly?
A: Sourcing directly from 1688 can be challenging due to language barriers, unverified suppliers, and complex logistics. A purchasing agent leverages 15+ years of experience and AI-driven tools (98% supplier match accuracy) to connect you with reliable manufacturers. They reduce risks, ensure quality (99.3% inspection pass rate), and save time, making sourcing efficient and cost-effective.
Q: How do 1688 purchasing agents ensure product quality?
A: Agents implement rigorous quality control, conducting inspections at pre-production, in-production, and pre-shipment stages. With a 99.3% inspection pass rate (vs. industry’s 92%), they ensure products meet your specifications, minimizing defects and ensuring customer satisfaction.
Q: Can a 1688 purchasing agent ship directly to Amazon FBA warehouses?
A: Yes, agents specialize in Amazon FBA logistics, preparing compliant labels, packaging, and documentation. They coordinate direct shipments to FBA warehouses, ensuring your products meet Amazon’s strict requirements for timely delivery.
Q: Do 1688 purchasing agents offer warehousing solutions?
A: Yes, agents provide warehousing for inventory storage, order fulfillment, and consolidation. This is ideal for dropshipping or maintaining buffer stock, ensuring quick replenishment and efficient supply chain management.
From product sourcing to logistics, DHS exceeded our expectations. Our resistance bands and yoga gear arrived on time and with excellent packaging.
DHS helped us identify trusted factories for our silicone kitchen tools. Their team managed everything with incredible attention to detail.
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